Terms & Conditions

1. Introduction

Welcome to Source of Cleaning (SOC). These Terms & Conditions govern your access to and use of our website and services. By using our services, you agree to comply with these terms.

2. Definitions

  • “Company” refers to Source of Cleaning (SOC).
  • “User” refers to any visitor or customer using our website or services.
  • “Services” refer to all cleaning and maintenance services provided by SOC.

3. Service Agreement

  • SOC provides cleaning services using drone technology for commercial, industrial, and infrastructure maintenance.
  • Service requests must be made in advance, subject to availability and site assessment.
  • SOC reserves the right to refuse service for locations that pose safety risks or legal restrictions.
  • The customer is responsible for providing accurate service details, including location access and special requirements.

4. Pricing & Payments

  • Prices are determined based on service type, location, and project scope.
  • All payments must be made in full before service delivery, unless otherwise agreed in writing.
  • SOC reserves the right to modify pricing at any time, with prior notice to clients.

5. Cancellations & Refunds

  • Cancellation requests must be made at least 48 hours before the scheduled service.
  • Late cancellations may be subject to a cancellation fee.
  • Refunds are issued only for services not rendered due to factors within SOC’s control.

6. Liability & Disclaimer

  • SOC is not liable for damages caused by pre-existing conditions of the property or unforeseen technical failures.
  • Our drones operate under strict safety regulations, and customers must ensure clear access to the cleaning areas.
  • We are not responsible for delays caused by weather conditions, regulatory restrictions, or client-side issues.

7. Intellectual Property

  • All content on SOC’s website, including logos, service descriptions, and technology details, is owned by SOC.
  • Unauthorized use, reproduction, or distribution of SOC materials is strictly prohibited.

8. Privacy & Data Protection

  • SOC complies with the Saudi Personal Data Protection Law (PDPL).
  • Personal information collected is used only for service processing and customer support.
  • For more details, refer to our Privacy Policy.

9. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.
  • Any disputes shall be settled through negotiation, mediation, or Saudi Arabian legal channels.

10. Amendments

  • SOC reserves the right to update these Terms & Conditions at any time.

Continued use of our services after changes means acceptance of the updated terms.